I NEED TO...

Click through to find:

A helpful arrangement of frequently used Cherokee County online resources
Commonly requested forms and documents for a variety of departments and agencies
Links to other sites and services often used by our residents

DEPARTMENTS

Click through to find:

Links to every department and agency under the jurisdiction of the Cherokee County Board of Commissioners
Contact information for departments with the name of the department/agency head
Links to common agencies not under the jurisdiction of the BOC, but which maintains close ties with us

TAX PAYERS

Click through to find:

Information about and links to both the Tax Commissioner and Tax Assessor's Office. (They are very different organizations)
Quick links to both the Paying your Taxes online and the Real Estate Search applications.
Information about Homestead Exemptions
Information about Property Taxes, Millage Rates, and Car Tags

COURT SYSTEM

Click through to find:

A page listing every judicial and court system in Cherokee County with a brief introduction to what they cover
Quick links to Jury Duty Information, Traffic Citation Payments, Court Calendars, Deeds and Records Search, Passport Information, and a lot more

CONTACTING US

Click through to find:

Ways to contact the Cherokee County Board of Commissioners, Department and Agency Heads, and State Agencies and Offices
Directions to all County Facilities
Quick Link to Finding Your Commissioner

Back to CATS Transit

Contact Department

Send Us An Email

Ride with CATS|NoShow Policy

Back to Ride with CATS

All forms and documents are available in alternate formats (i.e.CD, Braille, Large Print, Audiotapes, competent oral interpretation, or Email) by calling 770.345.6238

No-show policy 2026

Purpose: To encourage passengers to be responsible and notify CATS if they are unable to make a scheduled trip.

Policy Statement: CATS make’s every effort to pick up an individual even if the individual does not show.

Guidelines:

A trip is considered a “No Show” when the driver has waited for five (5) minutes past the pick-up time stated on the daily manifest.
The driver will notify dispatch of his/her unsuccessful communication for the passenger and dispatch will advise the driver if the trip will be classified as a “No Show”.
The driver should select “No show” as instructed by Dispatch and record properly on the tablet.
Each “No Show” will be investigated as to whether the passenger made a good faith effort to cancel the trip, or whether a misunderstanding or miscommunication caused the missed trip.
The Second consecutive “No Show” CATS will notify (call) the passenger and the passenger will be notified in writing. Third consecutive No-Show” the passenger will be suspended from CATS for 30 days.
These No Shows will be evaluated on a case by case basis by CATS and DHS agencies

WHERE METRO MEETS THE MOUNTAINS